SHIPPING INFORMATION

SHIPPING INFORMATION
Welcome to www.colorfulmosaictiles.com (hereinafter referred to as “our website”). To ensure that you have a good shopping experience, the following are our shipping terms, which contain relevant information for domestic and international shipping in the United States.

1. Shipping methods
   We work with many well-known couriers to ensure that your order is delivered promptly and safely. Major couriers include:
   ●United States Postal Service (USPS)
   ●FedEx
   ●United Parcel Service (UPS)
   ●DHL
2. Domestic Shipping in the United States
   ●Processing time: All orders will be processed within 2 business days after payment is confirmed.
   ●Shipping time: Standard shipping: Usually takes 7 business days.
   Shipping time may be delayed due to holidays, bad weather or other unforeseen factors, and we will try our best to inform you of the delay.
3. International Shipping
   ●Processing time: All international orders will be processed within 2 business days after payment is confirmed.
   ●Shipping time: Standard international shipping: Usually takes 10 business days, and the specific time varies according to the destination country.
   Please note that international shipments may be subject to customs duties and import taxes. All related costs are the responsibility of the recipient, depending on the regulations of the destination country.
4. Shipping Calculation
   The shipping cost will be calculated based on the weight, size, destination and selected shipping method of your order. You will be able to see the estimated shipping cost during checkout.
5. Order Tracking
   Once your order is shipped, we will send you a shipping confirmation via email, including the tracking number. You can track the status of your package in real time through the courier’s official website or app.
6. Damage and Loss
   Please inspect the item immediately upon receipt. If you find that the item was damaged during shipping or the package was lost, please contact us as soon as possible. You need to keep all original packaging materials to facilitate claim processing.

Thank you for choosing www.colorfulmosaictiles.com, we look forward to providing you with quality products and services!