FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS
Welcome to www.colorfulmosaictiles.com (hereinafter referred to as “our website”). In order to ensure that our customers and visitors have the best experience when using our website, we have established the following terms of question (“terms”). Please read these terms carefully before visiting our website.

1. User Responsibility
   By accessing or using this website, you agree to comply with all applicable laws and regulations and assume all responsibilities arising from your use of this website. You also promise not to use this website for any illegal or unauthorized activities.
2. Submitting Questions and Feedback
   During the use of this website, you may have questions or feedback about our products, services or the website itself. We encourage you to submit questions or feedback in the following ways:
   ●Email: Please send to Mythrilink@colorfulmosaictiles.com
   We will respond to your questions or feedback as soon as possible.
3. Response Time
   We will try our best to respond to your questions or feedback within 1 business day of receiving your questions or feedback. The specific processing time may vary depending on the complexity of the inquiry and the workload of our customer service team.
4. Problem Handling Process
   For the questions you submit, we will take the following steps to handle them:
   Receiving questions: We will record and confirm receipt of your questions or feedback.
   Reviewing questions: We will review the questions you submit to ensure that we fully understand and can provide effective answers or solutions.
   Feedback results: We will provide the results and suggestions through the contact information you provide.
5. Frequently Asked Questions (FAQs)
   There is a Frequently Asked Questions (FAQs) section on our official website, which covers many common questions and answers for customers. You can check here to see if you can find the information you need. If you cannot find the information you need in the FAQs, please feel free to contact us.
6. Non-guaranteed terms
   Please note that due to technical, network and other problems, the questions you submit may not be solved immediately. We are not responsible for delays in problem solving caused by Taobao orders, website failures or any other reasons beyond our control.
7. Disclaimer
   We strive to ensure that the information provided is accurate, but we are not responsible for any loss or damage caused by errors or omissions in the information. Any information or services you obtain on the website will not be regarded as any implied warranty by us.
8. Modification of Terms
   We reserve the right to modify these Terms at any time. Modifications will be posted on this page and will be effective immediately. Please check these Terms regularly to stay up to date.

Thank you for your support of www.colorfulmosaictiles.com, and we look forward to providing you with quality service!